In this workshop, you will learn how to use games in your training sessions to create a competitive learning environment full of challenges and a sense of achievement.

Call center workers at all levels fulfill the role of unique importance. Serving as the frontline representatives for the organization as a whole, they are the first and often the only point of contact many customers encounter.

Set plans for your career at the AUC career success camp! Whether you are a fresh graduate or still an undergraduate student, you need to learn how to create your own identity in the job market. What the job market needs are beyond your academic study at your faculty.

Decision Making and Problem-Solving course focus on the competencies for effective problem analysis that lead to sound decisions.

This 30-hour standalone course focuses on enhancing business communication skills for professionals. Participants will learn strategies to improve their communication with business clients, including crafting professional emails, reports and documents. 

Interpersonal Skills course helps learners increase their effectiveness when dealing with others.

Leadership Skills course builds a foundation of the essential leadership skills that enable team leaders to guide their team towards a shared goal by achieving the organization’s strategic objectives.

In this workshop, you will learn how to manage difficult learners and difficult situations as well. You will learn specific strategies of how to engage those difficult learners to create a positive learning environment.

Develop a unique professional identity and coherent message that sets you apart from others in your company or industry.

Professional Facilitation Skills certificate aims at providing novice trainers with the required skills for starting their career in facilitating training programs.