Certificate of Achievement in Customer Experience Management
This certificate is a strategic direction organizations take to meet the new every-day changing needs of their target customers.
Course Info
Registration Instructions, Policies and Procedures
Registration instructions and tips, coupled with a clear understanding of policies and procedures, lay the foundation for a fulfilling and successful academic experience.
Certificate of Achievement in Customer Experience Management is designed to provide the learners with updated tools and techniques to help them explore customer experience management strategies and concepts. It offers an innovative approach to know how to assessing, creating, and evaluating all processes related to customer experiences through holistic applications that involve the whole organization.
Code | Title | CEUs* | Prerequisite(s) |
|---|---|---|---|
SCCE100 | 6 | None |
* One continuing education unit equals 10 contact hours.
Acquire the strategies and concepts of customer experience management
The innovative approach to know how to assess, create and evaluate all processes related to customer experiences
Explore the updated tools, techniques, and holistic applications that involve the whole organization
Applicants must obtain the score for course ENGGB1A on the Standardized English Proficiency Test (SEPT)/Online English Placement Test (OEPT) or pass ENGGA2D.
Applicants must have basic computer literacy
| Fees (EGP) | |
|---|---|
| Admission Fees | 150 |
| Course Tuition Fees (per subject or level) | 8,000 |
Placement Test Fees (if required) | |
| Refund Policy |
Contact Us |
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For further information, contact us on 16723 Sundays through Thursdays, from 9 am – 4 pm email us at [email protected] |