A group of graduate students attending a class

Certificate of Achievement in Customer Experience Management

This certificate is a strategic direction organizations take to meet the new every-day changing needs of their target customers.

Course Info

Type :
Certificate
Duration :
60 Hours
Subject :
Marketing and Sales
Location :
AUC Tahrir Square
AUC New Cairo
Format :
Online or Face to Face
CEUs:
6
Status :
Available

Registration Instructions, Policies and Procedures

Registration instructions and tips, coupled with a clear understanding of policies and procedures, lay the foundation for a fulfilling and successful academic experience. 

Certificate of Achievement in Customer Experience Management is designed to provide the learners with updated tools and techniques to help them explore customer experience management strategies and concepts. It offers an innovative approach to know how to assessing, creating, and evaluating all processes related to customer experiences through holistic applications that involve the whole organization.

Code 

Title                            

CEUs* 

Prerequisite(s)      

SCCE100

Customer Experience Management

6

None

* One continuing education unit equals 10 contact hours.

 

  1. Acquire the strategies and concepts of customer experience management 

  2. The innovative approach to know how to assess, create and evaluate all processes related to customer experiences 

  3. Explore the updated tools, techniques, and holistic applications that involve the whole organization

Applicants must have basic computer literacy.

 Fees (EGP)
Admission Fees150
Course Tuition Fees (per subject or level)8,000

Placement Test Fees (if required)

Standardized English Proficiency Test (SEPT)

Online English Placement Test (OEPT)

 

Refund Policy

 

Contact Us

For further information, contact us on 16723

Sundays through Thursdays, from 9 am – 4 pm

email us at [email protected]