Call Center Skills Workshop

The Career Guidance Unit (CGU) at the School of Continuing Education offered a Call Center Skills workshop for the first time at the AUC New Cairo campus. Over ten hours of interactive, hands-on sessions, participants were trained on the call center agents' core competencies and knew how to coach their teams to ensure optimum customer satisfaction.

The next round will be held at the Tahrir Square campus on September 2 - 3, 2022. For more information, contact us on [email protected].