In this workshop, you will learn how to use games in your training sessions to create a competitive learning environment full of challenges and a sense of achievement.
Call center workers at all levels fulfill the role of unique importance. Serving as the frontline representatives for the organization as a whole, they are the first and often the only point of contact many customers encounter.
This series of workshops aims to orient the tourism sector employees with the new trends and requirements of Sustainable Tourism.
Set plans for your career at the AUC career success camp! Whether you are a fresh graduate or still an undergraduate student, you need to learn how to create your own identity in the job market. What the job market needs are beyond your academic study at your faculty.
Customer Experience Management (CXM) is a 5-day standalone course. The course is a strategic direction organizations take to meet their target customers' new everyday changing needs. It offers an innovative approach to assessing, creating, and evaluating all processes related to customer experiences through a holistic approach that involves the whole organization.
Decision Making and Problem-Solving course focus on the competencies for effective problem analysis that lead to sound decisions.
Design thinking is a solution-based approach to solving problems via an iterative process. We seek to understand the user and redefine problems to identify alternative solutions to the user's problems and needs.
All reports need to be clear, concise, and well structured. The key to writing an effective report is to allocate time for planning and preparation.
The aim of this workshop is to enable learners to use the different google applications
Interpersonal Skills course helps learners increase their effectiveness when dealing with others.
