The School of Continuing Education (SCE) offers a range of professional development and lifelong learning programs designed to support human capital development and workforce upskilling. Delivered in partnership with key public and institutional stakeholders, these programs bring AUC’s academic excellence and practical expertise closer to government entities, public institutions, and professionals seeking future-ready skills in a rapidly evolving work environment.
Career Development Programs
Professional Conference and Event Management
The Professional Conference and Event Management course includes various topics that allow learners to grasp the event and conference management concept, apply feasibility studies, analyze and plan for various events, in addition to advertising and marketing the event activities, planning committees, budgeting, managing logistics for conferences and events, as well as post-event evaluation and reporting.
Fees:
Course Tuition Fees for Egyptians: EGP 6,000
Course Tuition Fees for Non-Egyptians: USD 240
Customer Experience Management (CXM)
The Customer Experience Management Program is designed to provide learners with updated tools and techniques to explore customer experience management strategies and concepts. It offers an innovative approach to assessing, creating, and evaluating all processes related to customer experiences through holistic applications that involve the whole organization.
Fees:
Course Tuition Fees for Egyptians: EGP 10,500
Course Tuition Fees for Non-Egyptians: USD 420
Complementary Workshops
Description:
This interactive workshop provides participants with a concise introduction to the fundamentals of Monitoring and Evaluation (M&E) in projects and programs. Participants will gain an understanding of M&E concepts and explore practical tools for assessing outcomes and impact. Through examples, and exercises, participants will get insights on how to apply M&E practices in their professional context, enabling better decision-making and accountability.
Outcomes:
By the end of this workshop, participants will be able to:
- Define the core concepts of Monitoring and Evaluation and explain their importance in project management
- Identify key indicators and data sources for monitoring project progress
- Apply simple tools and methods to track outputs and outcomes effectively
- Understand how to interpret and use M&E data to inform decision-making
- Recognize common challenges in M&E and strategies to overcome them
Description:
This interactive workshop introduces participants to the practical applications of Artificial Intelligence (AI) tools to enhance operational efficiency and productivity. Through examples and group discussions, participants will explore AI tools that streamline workflows, automate routine tasks, and support data-driven decision-making. The session is designed to provide actionable insights that can be applied to improve operational performance across various business functions.
Learning Outcomes:
By the end of this workshop, participants will be able to:
- Understand the role of AI in improving operational effectiveness and productivity
- Identify AI tools suitable for automating routine tasks and optimizing workflows
- Apply practical strategies for integrating AI tools into daily operations
- Analyze data-driven insights generated by AI to enhance decision-making
- Recognize potential challenges and considerations in adopting AI tools responsibly
Description
As Egypt advances toward its 2030 development goals, leadership must evolve beyond authority and hierarchy toward vision, adaptability, and ethical influence. This workshop explores the leadership competencies required to navigate institutional transformation, economic reform, and cross-sector collaboration. Participants will examine how modern leadership behaviors directly impact organizational culture, public trust, and national competitiveness.
Through simulations and reflection exercises, participants will assess their leadership style and develop actionable strategies to lead with clarity, accountability, and impact.
Learning Outcomes
By the end of this workshop, participants will be able to:
- Identify the leadership competencies required in high-transformation environments
- Differentiate between traditional authority-based leadership and influence-based leadership
- Apply adaptive leadership tools to real workplace challenges
- Build trust and psychological safety within teams
- Develop a personal leadership growth action plan aligned with national transformation goals
Description
Rapid transformation requires leaders who can make sound decisions under uncertainty. This highly interactive workshop equips participants with structured decision-making frameworks to reduce bias, manage risk, and lead confidently during crises or institutional change.
Participants will engage in real-time simulations involving time pressure, incomplete information, and competing priorities — mirroring the realities of modern leadership environments.
Learning Outcomes
By the end of this workshop, participants will be able to:
- Apply structured decision-making models in high-pressure scenarios
- Identify cognitive biases that distort judgment
- Conduct rapid risk assessments
- Balance short-term urgency with long-term strategic thinking
- Improve confidence and clarity when making complex decisions
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For further information, contact us on 16723 Sundays through Thursdays, from 9 am – 4 pm email us at [email protected] |